Paulette Couture acknowledges the importance of protecting the privacy of personally identifiable information collected about our customers. For the purposes of this Privacy Statement, the word “customers” includes visitors to our web site at www.paulettecouture.com, subscribers to and users of our services, purchasers of our products. We are bound by the National Privacy Principles in the Privacy Act 1988 in relation to the handling of personal information. Where appropriate we will handle personal information relying on the employee exemption and the related bodies’ corporate exemption in the Privacy Act.
We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information, when we collect it and how we plan to use it or these things will be obvious when we collect the information.
Use of Information
We usually collect personal information such as your name, address, telephone number, and in some instances, your financial details. When you are online, we collect information regarding the pages within our network, which you visit, and what you click on. We use your information to provide our services to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you and for marketing and client relationship purposes. We may also use your information to assist us in improving our products and services and we might be in touch to let you know about goods, services, or promotions that may interest you.
When we collect your information, we will give you the ability to indicate that you do not want us to use your personal information for disclosed secondary purposes. At any time, you may notify us of your preference on this issue by contacting the Privacy Officer. Please allow a reasonable time for your preference to be implemented.
Use of Aggregate Data
We may collect certain non-personal information to optimise our goods and services including our webpage for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.
Paulette Couture may use personally identifiable information in aggregate form to improve our goods and services including our web site and make it more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by us or provided to others as a summary report for marketing, advertising or research purposes.
Paulette Couture is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Paulette Couture strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices, and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure. Regretfully, no data transmission over the Internet can currently be guaranteed to be totally secure.
Here is a list of cookies that we use:
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
What else should you know?
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place. You as an individual are responsible for the security of and access to your own computer.
Whenever you voluntarily disclose personal information over the Internet, this information can be collected and used by others. In short, if you post personal information in publicly accessible discussion forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
For further information
Please contact our Privacy Officer at P.O. Box 2164, Templestowe Heights, Victoria, 3107, to ask for further information, or if you have a complaint concerning your information privacy, or if you would like more specific information about our approach to privacy.